The JW Global Team - An Extension of Your Team

“After 25 years in Corporate America, including 15 years as co-owner of a similar depot-level, high-tech repair facility, I analyzed the potential and opportunities not being realized in other vendors.  As president of the J W Global team, we pride ourselves on our differences - the quality of our work, the value we provide, the longevity of a gifted team of engineers and technicians, and the long-term, open relationship we have with our customers across the country. When we say we’ll get it done on time and done right, you have my word.” (Elaine Traficante, President)

Our team is both seasoned and current.  Our staff has 15+ years in switching and linear power supplies. They know the idiosyncrasies of many legacy and out-of-warranty power supplies having completed thousands of Failure Analyses and successful repairs for all manufacturers of switching and linear power supplies.  We invest in the retraining of our employees regularly so they are skilled and confident in the latest technology and methods of repair. How do our customers know our team is good? Long-term relationships and our extremely low warranty-return rate as tracked in our ISO metrics. The tenure of the JW Global team is part of our commitment to you for reliable power supply repair.

Our tenured team works efficiently which results in cost and time savings for our customers.  JW Global screens and selects team members based on professionalism and business ethics as well as technical skill. They have worked together in the US in the same location for many years and understand the complexities of our customers’ requirements and industry specifications across the spectrum of military, medical, entertainment, defense, manufacturing and engineering. They take pride in their dual role as an outsourcing service and a business partner eager to solve complex problems for and with our customers.

Because our staff likes working at JW Global, we have the in-depth knowledge of your industry to understand the significance of a reliable power supply to your customers, patients and colleagues in the field. A tenured staff provides the capacity to meet your needs for turn-around time, cost effective and reliable repair.

“With years of experience on older systems, we know weak points and where to begine the process of repair. For example, we had one board to which we added extra solder. The thicker board dissipated heat far more effectively than the OEM engineering and extended the utility and life of the power supply.”